Erika
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Articles
Recent activity by Erika-
Arts Organization > What if my video file upload is late?
If your file is still uploading, but is not finished four (4) hours prior to the event, it is not guaranteed your stream will occur and/or may play at a lower resolution. If you take no action, yo...
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Arts Organization > Boca Ticket Width Adjustments
If you are using a Boca Lemur printer that was not purchased from ShowTix4U or settings need to be adjusted per ShowTix4U rep, hardware and software adjustments may need to be made for printer to w...
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Arts Organization > Boca Printer Install Instructions
Boca Lemur Printer Install: MAC/Boca Instructions Install the driver using all instructions in below Boca Guide. If instructed to install Rosetta, you will need to also complete. : Mac Driver ...
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Arts Organization > New Account Reports and Accounting Menu
With our Showtix4U platform updates, we've also made updates to the account reports available to you in your box office portal. The menu to access these reports has also been updated. You'll want t...
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Arts Organization > How do I set up Stripe Connect direct electronic transfer?
Now you can receive your funds daily, weekly, or monthly and set up is easy! Below are the instructions for setting up your Stripe Connect Electronic Transfer. If you have questions about Stripe Co...
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Arts Organization > FAQ Stripe Connect Electronic Transfer
ShowTix4U is excited to announce that we have partnered with Stripe, our payment processor, to offer electronic deposits of your revenue direct to your bank account by leveraging new, secure paymen...
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Arts Organization > Donations
Can patrons give donations to our organization? Yes! Your patrons can donate to your organization during the purchase process, and can also make a standalone donation at any time. To adjust whether...
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Arts Organization > Accessibility Statement & Technology
Accessibility Compliance Status We firmly believe that the internet should be available and accessible to anyone and we are committed to providing a website that is accessible to the widest possib...
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Art Organization > Where do I turn refunds on/off? How do refunds work?
The choice to allow refunds or turn off refunds is at the sole discretion of your organization. Refunds are either on for all events or off for all events - you cannot have refunds "on" for some ev...
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Arts Organization > How do I block seats for an in person event?
Blocking seats from public sales can easily be done from your box office account. Log into your box office. Click on the specific performance date/time that you'd like to block seats for. You will...