Erika
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Articles
Recent activity by Erika-
Arts Organization > Closed Captioning for Video On Demand (VOD)
Closed captioning appears as in option in the ShowTix4U player and can be turned on or off by the viewer using the "CC" button in the lower right corner of the live stream player. Can ShowTix4U cre...
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Arts Organization > Boca Ticket Width Adjustments
If you are using a Boca Lemur printer that was not purchased from ShowTix4U or settings need to be adjusted per ShowTix4U rep, hardware and software adjustments may need to be made for printer to w...
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Arts Organization > How do I create a bulk ticket order?
Bulk Ticket orders allow you to pre-print some, or all, of your remaining unsold tickets for quick cash and check sales at the door or in a location without ready access to the internet. This is a ...
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Arts Organization > What types of streaming does ShowTix4U offer?
We offer 3 types of streaming for your event or content. If you have licensing associated with your event, you'll want to make sure that you confirm what type of streaming your contract allows for ...
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Arts Organization > New Account Reports and Accounting Menu
With our Showtix4U platform updates, we've also made updates to the account reports available to you in your box office portal. The menu to access these reports has also been updated. You'll want t...
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Arts Organization > Static Graphic/Poster Artwork Specifications
Here are the specifications for the two graphic areas in your box office: Poster: 490 X 735 px (6.81" X 10.21"), 72 dpi, JPEG format Advertisement: 1530 X 306 px (21.25" X 4.25"), 72 dpi, JPEG for...
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Arts Organization > When and Where should I upload my Scheduled Content video?
When should I upload my video file? Your scheduled content file needs to be successfully uploaded to your box office, 4 hours prior to your scheduled content event going live. However, we recommend...
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Arts Organization > How do I set up Stripe Connect direct electronic transfer?
Now you can receive your funds daily, weekly, or monthly and set up is easy! Below are the instructions for setting up your Stripe Connect Electronic Transfer. If you have questions about Stripe Co...
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Arts Organization > What type of file formats can I use for Video On Demand (VOD)?
What File Formats can I upload for Video On Demand? ShowTix4U supports just about any kind of video file, including these common formats: MP4 MOV WMV AVI FLV In the rare circumstance that a form...
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Arts Organization > Can I live stream out of Microsoft Teams?
No - Microsoft Teams currently does not allow you to stream directly out to any third party platforms, however, there is a workaround. You can download free software called OBS, which is streaming ...