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Erika
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Articles
Recent activity by Erika-
Arts Organization > How do I issue a refund to a patron?
Issuing a refund to a patron is at the sole discretion of the arts organization. To issue a refund, first make sure you have allowed for refunds (turn refunds on) from your box office account. Art ...
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Arts Organization > I need to cancel my event.
Sometimes unexpected circumstances arise and create a need for an event to be canceled entirely. Please keep in mind that once you've canceled an event from our platform, you cannot activate this e...
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Arts Organization > ShowTix4U Pricing
Pricing In-Person Event Per Ticket MTI Show - $0.95 + 3.5% Non MTI Show - $1.00 + 3.5% These fees can be passed on to patron or incurred by arts organization. The 3.5% is applied to all t...
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Arts Organization > I have a question! Where should I email it?
ShowTix4U uses 5 different email addresses to help organize your email inquiry right away - read below to make sure your email gets to the right place! Don't worry if you choose the wrong one; we'l...
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Arts Organization > I'd like to email/communicate with my patrons.
If you are wanting to communicate with patrons that have purchased tickets for an event, you can easily download all their email addresses from your box office. You can use this to let them know if...
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Arts Organization > What are the setup or recurring fees for using ShowTix4U?
There are no setup, subscription, or recurring fees of any kind for using ShowTix4U. The only fees we collect are on tickets purchased by your patrons. In person complimentary tickets are always...
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Arts Organization > Live Stream Internet Speed Considerations + Adapters
Testing and verifying your internet speeds and network is critical to having a successful streaming event. If your upload speeds are not fast or stable, this will greatly affect the quality of your...
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Arts Organization > Static Graphic/Poster Artwork Specifications
Here are the specifications for the two graphic areas in your box office: Poster: 490 X 735 px (6.81" X 10.21"), 72 dpi, JPEG format Advertisement: 1530 X 306 px (21.25" X 4.25"), 72 dpi, JPEG for...
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Arts Organization > I already have a box office program. How can I use ShowTix4U for just streaming my events?
Using a third-party monetization/ticketing solution with ShowTix4U We respect and understand what goes into selecting in-person box office systems, “training” patrons on systems, and in-person seas...
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Arts Organization > Live Stream Technical Elements to Consider
Test your network and internet speeds: Before you decide to live stream, test your network and internet speeds. Click here for Speed Test Choose a broadcasting/streaming application: Click here t...