ShowTix4U Customer Service
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ArticlesRecent activity by ShowTix4U Customer Service
Schedule a Call
We're happy to give you a call at a time that works best for you! Patrons! We are here to assist you. If you are attempting to purchase tickets or if you have questions about a previous purchase, c...
Patron > I have a question about my tickets, access code, streaming event, or something else. Who can I email?
If you have questions about your tickets, access code or streaming event, please check out the following links that may be able to help you out without sending an email. Where is my access code? W...
Arts Organization > I have a question! Where should I email it?
ShowTix4U uses 5 different email addresses to help organize your email inquiry right away - read below to make sure your email gets to the right place! Don't worry if you choose the wrong one; we'l...
Arts Organization > Boca Printer Install Instructions
Boca Lemur Printer Install: MAC/Boca Instructions Install the driver using all instructions in below Boca Guide. If instructed to install Rosetta, you will need to also complete. : Mac Driver ...
Arts Organization > Why do you need a W9 and where do I submit it?
ShowTix4U takes the security of the platform seriously and reviews all clients that signup to use the service. The W9 is a document that assists us in knowing who are our customers and verifies the...
Arts Organization > POS Terminal Overview
Take your patron's in-person box office experience with your organization to the next level with the ShowTix4U POS Terminal - a secure, faster check out! You can now accept the following payment...
Arts Organization > POS Terminal Setup Guide
Purchase: You can purchase a ShowTix4U POS Terminal here. Requirements for POS Terminal Usage: You will need a device (computer, laptop, tablet, phone) to access your ShowTix4U box office account ...
Arts Organization > Donations
Can patrons give donations to our organization? Yes! Your patrons can donate to your organization during the purchase process, and can also make a standalone donation at any time. To adjust whether...
Arts Organization > Music Licensing
MUSIC LICENSING The ShowTix4U platform offers streaming music licensing from the three largest music licensors:ASCAP, BMI, and SESAC. You have access to MILLIONS of songs to perform ...
Arts Organization > ShowTix4U Pricing
Pricing In-Person Event Per Ticket MTI Show - $0.95 + 3.5% Non MTI Show - $1.00 + 3.5% These fees can be passed on to patron or incurred by arts organization. The 3.5% is applied to all t...