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Erika
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Articles
Recent activity by Erika-
Art Organization > Where do I turn refunds on/off? How do refunds work?
The choice to allow refunds or turn off refunds is at the sole discretion of your organization. Refunds are either on for all events or off for all events - you cannot have refunds "on" for some ev...
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Arts Organization > How do I block seats for an in person event?
Blocking seats from public sales can easily be done from your box office account. Log into your box office. Click on the specific performance date/time that you'd like to block seats for. You will...
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Arts Organization > How do I create a bulk ticket order?
Bulk Ticket orders allow you to pre-print some, or all, of your remaining unsold tickets for quick cash and check sales at the door or in a location without ready access to the internet. This is a ...
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Arts Organization > How do I create an ShowTix4U account?
Creating an account with ShowTix4U only takes a few minutes. From our main page www.showtix4u.com you'll want to click Sign Up at the top, in the center. Organization/Business Name: This must be a...
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Arts Organization > What is a 1099-K?
The 1099-K is a purely informational form that summarizes the sales activity of your account and is designed to assist you in reporting your taxes. It is provided to you and the IRS, as well as som...
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Arts Organization > Why do you need a W9 and where do I submit it?
ShowTix4U takes the security of the platform seriously and reviews all clients that signup to use the service. The W9 is a document that assists us in knowing who are our customers and verifies the...
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Arts Organization > I need to postpone/delay my event.
Postponing your event may seem a little daunting, but this is often a great option when something unexpected happens with your event. Sometimes the show must go on, but just a little later. Postpon...
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Arts Organization > PCI Compliance
Attached below is our SAQ A including Validation and Attestation. Please note we fully outsource all cardholder data functions to Stripe, our credit card processor, and have no electronic storage,...
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Arts Organization > What do I do if I have not received payment for my event?
Once your event closes, our accounting department will reconcile it within 5 business days and issue your payout after the event has been reconciled. Please note that your box office sales need to ...
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Arts Organization > Can I have my proceeds sent to me via a hard check?
If you are unable to sign-up for electronic payouts for your proceeds and you would prefer to have your proceeds sent via hard checks, keep the following in mind: 95% of net credit card sales wil...