Erika
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Recent activity by Erika-
Arts Organization > New Account Reports and Accounting Menu
With our Showtix4U platform updates, we've also made updates to the account reports available to you in your box office portal. The menu to access these reports has also been updated. You'll want t...
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Arts Organization > Static Graphic/Poster Artwork Specifications
Here are the specifications for the two graphic areas in your box office: Poster: 490 X 735 px (6.81" X 10.21"), 72 dpi, JPEG format Advertisement: 1530 X 306 px (21.25" X 4.25"), 72 dpi, JPEG for...
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Arts Organization > When and Where should I upload my Scheduled Content video?
When should I upload my video file? Your scheduled content file needs to be successfully uploaded to your box office, 4 hours prior to your scheduled content event going live. However, we recommend...
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Arts Organization > How do I set up Stripe Connect direct electronic transfer?
Now you can receive your funds daily, weekly, or monthly and set up is easy! Below are the instructions for setting up your Stripe Connect Electronic Transfer. If you have questions about Stripe Co...
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Arts Organization > What type of file formats can I use for Video On Demand (VOD)?
What File Formats can I upload for Video On Demand? ShowTix4U supports just about any kind of video file, including these common formats: MP4 MOV WMV AVI FLV In the rare circumstance that a form...
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Arts Organization > Can I live stream out of Microsoft Teams?
No - Microsoft Teams currently does not allow you to stream directly out to any third party platforms, however, there is a workaround. You can download free software called OBS, which is streaming ...
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Arts Organization > How do I send Zoom into OBS?
Using OBS "Display Capture" or "Window Capture" you can capture your entire zoom window or specific people and bring into OBS. Reminder that you can use ALT and drag with the window once in OBS to ...
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Arts Organization > I'd like to email/communicate with my patrons.
If you are wanting to communicate with patrons that have purchased tickets for an event, you can easily download all their email addresses from your box office. You can use this to let them know if...
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Arts Organization > I need to cancel my event.
Sometimes unexpected circumstances arise and create a need for an event to be canceled entirely. Please keep in mind that once you've canceled an event from our platform, you cannot activate this e...
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Arts Organization > How do I create an ShowTix4U account?
Creating an account with ShowTix4U only takes a few minutes. From our main page www.showtix4u.com you'll want to click Sign Up at the top, in the center. Organization/Business Name: This must be a...