Erika
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Articles
Recent activity by Erika-
Arts Organization > How do I send Zoom into OBS?
Using OBS "Display Capture" or "Window Capture" you can capture your entire zoom window or specific people and bring into OBS. Reminder that you can use ALT and drag with the window once in OBS to ...
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Arts Organization > I'd like to email/communicate with my patrons.
If you are wanting to communicate with patrons that have purchased tickets for an event, you can easily download all their email addresses from your box office. You can use this to let them know if...
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Arts Organization > I need to cancel my event.
Sometimes unexpected circumstances arise and create a need for an event to be canceled entirely. Please keep in mind that once you've canceled an event from our platform, you cannot activate this e...
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Arts Organization > How do I create an ShowTix4U account?
Creating an account with ShowTix4U only takes a few minutes. From our main page www.showtix4u.com you'll want to click Sign Up at the top, in the center. Organization/Business Name: This must be a...
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Arts Organization > How do I issue a refund to a patron?
Issuing a refund to a patron is at the sole discretion of the arts organization. To issue a refund, first make sure you have allowed for refunds (turn refunds on) from your box office account. Art ...
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Arts Organization > How do I block seats for an in person event?
Blocking seats from public sales can easily be done from your box office account. Log into your box office. Click on the specific performance date/time that you'd like to block seats for. You will...
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Arts Organization > I'd like to adjust/lower my house count for ticket sales
Adjust House Count for In-Person Event: General Admission Event: Login in to your box office. Click on white event gear icon on the event poster. Choose "Edit Event" Scroll to Venue section > "Qu...
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Arts Organization > I'm using Streamyard for live streaming. How do I set up my RTMP credentials?
You need to have a paid version of StreamYard to stream to ShowTix4U. To Add RTMP info into StreamYard: Login to StreamYard Click "Broadcasts," "Create A Broadcast" Click + and choose "RT...
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Arts Organization > Virtual Video Poster Creation & Specifications
You can create a video that will play as your patrons roll over your event poster in your box office. This can be used as a quick, fun way to promote your event. If you do not have video editing so...
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Arts Organization > PCI Compliance
Attached below is our SAQ A including Validation and Attestation. Please note we fully outsource all cardholder data functions to Stripe, our credit card processor, and have no electronic storage,...