Erika
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Articles
Votes on activity by Erika-
Art Organization > Where do I turn refunds on/off? How do refunds work?
The choice to allow refunds or turn off refunds is at the sole discretion of your organization. Refunds are either on for all events or off for all events - you cannot have refunds "on" for some ev...
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Arts Organization > How do I create a bulk ticket order?
Bulk Ticket orders allow you to pre-print some, or all, of your remaining unsold tickets for quick cash and check sales at the door or in a location without ready access to the internet. This is a ...
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Arts Organization > What types of streaming does ShowTix4U offer?
We offer 3 types of streaming for your event or content. If you have licensing associated with your event, you'll want to make sure that you confirm what type of streaming your contract allows for ...
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Arts Organization > How do I create an ShowTix4U account?
Creating an account with ShowTix4U only takes a few minutes. From our main page www.showtix4u.com you'll want to click Sign Up at the top, in the center. Organization/Business Name: This must be a...
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Arts Organization > What is a 1099-K?
The 1099-K is a purely informational form that summarizes the sales activity of your account and is designed to assist you in reporting your taxes. It is provided to you and the IRS, as well as som...
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Arts Organization > Why do you need a W9 and where do I submit it?
ShowTix4U takes the security of the platform seriously and reviews all clients that signup to use the service. The W9 is a document that assists us in knowing who are our customers and verifies the...
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Arts Organization > I'd like to email/communicate with my patrons.
If you are wanting to communicate with patrons that have purchased tickets for an event, you can easily download all their email addresses from your box office. You can use this to let them know if...
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Arts Organization > I'd like to adjust/lower my house count for ticket sales
Adjust House Count for In-Person Event: General Admission Event: Login in to your box office. Click on white event gear icon on the event poster. Choose "Edit Event" Scroll to Venue section > "Qu...
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Arts Organization > I need to cancel my event.
Sometimes unexpected circumstances arise and create a need for an event to be canceled entirely. Please keep in mind that once you've canceled an event from our platform, you cannot activate this e...
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Arts Organization > I need to postpone/delay my event.
Postponing your event may seem a little daunting, but this is often a great option when something unexpected happens with your event. Sometimes the show must go on, but just a little later. Postpon...