If your file is still uploading, but is not finished four (4) hours prior to the event, it is not guaranteed your stream will occur and/or may play at a lower resolution.
If you take no action, your stream may or may not occur.
You can also use an option below:
| Time Frame of Late Video |
Directions/Steps to Take |
Cost
(Invoiced to Account)
|
| If the video file is received in FULL 3 to 4 Hours prior to event time |
- Contact ShowTix4U. The best way to do this is to use our chat feature. Click "Support" in the lower left of your box office, click "live chat".
- Based on available resources and not guaranteed, ShowTix4U may dedicate an engineer and equipment to live stream your video content.
- Share file via a shareable drive (Google Drive, Drop Box, etc) to content@showtix4u.com.
- Your event will stream at full resolution.
|
$35/per video hr |
| If the video file is received in FULL 1 to 3 Hours prior to event time. |
- Contact ShowTix4U. The best way to do this is to use our chat feature. Click "Support" in the lower left of your box office, click "live chat".
- Based on available resources and not guaranteed, ShowTix4U may dedicate an engineer and equipment to live stream your video content.
- Upon confirmation with a representative, share video file via a shareable drive (Google Drive, Drop Box, etc) to content@showtix4u.com.
- Your stream may not live stream at full resolution but will be 720p or higher.
|
$35/per video hr |
| If the video file is received in FULL <1 hour before event time. |
- You may want to consider POSTPONING YOUR EVENT.
- This is based on available resources and not guaranteed, ShowTix4U may be able to dedicate an engineer and equipment to live stream your video content.
- Contact ShowTix4U.The best way to do this is to use our chat feature. Click "Support" in the lower left of your box office, click "live chat".
- Upon confirmation with a representative, share video file via a shareable drive (Google Drive, Drop Box, etc) to content@showtix4u.com.
- Your stream may not live stream at full resolution but will be 720p or higher.
- We cannot guarantee your stream will occur on time with this timeline.
|
$35/per video hr |
Please note that IN FULL means the video has to be uploaded entirely and successfully to the file share URL.
Arts Organization > Scheduled Content (SC) Video and Audio Compression and Specifications
Arts Organization > Video On Demand (VOD) Video and Audio Compression and Specifications
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