Erika
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Recent activity by Erika-
Arts Organization > Contactless Ticketing
We're excited to introduce you to Contactless Ticketing! Contactless ticketing means from purchase to entry, patrons have ease of access to your events through a digital process that limits contact...
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Arts Organization > Accessibility Statement & Technology
Accessibility Compliance Status We firmly believe that the internet should be available and accessible to anyone and we are committed to providing a website that is accessible to the widest possib...
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Arts Organization > What video file formats can I use for Scheduled Content?
What File Formats can I upload for Scheduled Content? ShowTix4U supports just about any kind of video file, including these common formats: MP4 MOV WMV AVI FLV In the rare circumstance that a fo...
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Arts Organization > Scheduled Content (SC) Video and Audio Compression and Specifications
Scheduled Content Video Settings The max output of a Scheduled Content stream is 1080p. For greatest control we recommend uploading a 1080p or less resolution file. Higher resolutions will be dow...
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Arts Organization > What if my video file upload is late?
If your file is still uploading, but is not finished four (4) hours prior to the event, it is not guaranteed your stream will occur and/or may play at a lower resolution. If you take no action, yo...
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Arts Organization > I need to postpone/delay my event.
Postponing your event may seem a little daunting, but this is often a great option when something unexpected happens with your event. Sometimes the show must go on, but just a little later. Postpon...
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Arts Organization > Captioning for Scheduled Content (SC)
Captioning can be added to Scheduled Content, but captioning would be "Burnt In" (always on). This means that captioning cannot be toggled on/off. Can ShowTix4U create a captioning file for my even...
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Patron > How do I watch my event?
How do I view this event? Only 1 device per access code can be logged into a stream. The easiest way to view your streaming event is from the email confirmation. -On a computer or mobile device, si...
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Patron > Can I watch this event on my SmartTV?
You can watch on a computer or mobile device or on your Apple TV by downloading the ShowTix4U app. Most Smart TV browsers do not directly support streaming from our platform. You can watch your e...
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Arts Organization > Video On Demand (VOD) Video and Audio Compression and Specifications
Video On Demand Video Settings Codecs A codec is the format in which your video is encoded. We accept most major codecs, but for best results we recommend using one of the following: H.264 is a...